1131gg Privacy Policy

This page describes what we collect when you use 1131gg and how we keep that data protected. We at 1131gg are committed to safeguarding your personal information. Our privacy practices comply with Indonesian data protection standards and international best practices for online gaming platforms.

When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place wagers on our live-dealer tables, sportsbook, slots, or esports markets, we collect data necessary to deliver our service, verify your identity, and prevent fraud. We do not sell your data to third parties for marketing purposes.

This policy explains what we collect, how we process it, how long we retain it, your rights regarding your data, and how to contact us if you have questions or wish to request access, correction, or deletion of your information.

What data we collect on 1131gg

We at 1131gg collect data in several categories. Account information includes your email, password hash, phone number, username, and full legal name. Payment information includes your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details), transaction history, and deposit/withdrawal amounts and timestamps. We do not store full credit card numbers or bank account credentials—payment processors handle sensitive financial data, and we receive only a token or confirmation reference.

Identity verification documents—government ID, selfie holding your ID, and proof of address—are uploaded to a secure document-storage system. We retain these for seven years to comply with Indonesian anti-money-laundering regulations. After seven years, we securely delete them unless you request otherwise or we are required by law to retain them longer.

Behavioral data collected by our 1131gg platform includes your game selections, bet amounts, session timestamps, IP address, browser type, and device model. We use this to customize your experience, detect fraud, and understand which features are popular. Push notification preferences, account settings, and account recovery data (security questions, backup email, two-factor authentication status) are also stored.

• Account credentials: email, password hash, username, phone number, legal name
• Payment records: method, amount, date, timestamp, processor confirmation reference
• Identity documents: government ID, selfie, proof of address (retained seven years)
• Behavioral data: game history, session logs, device info, IP address
• Communication records: support tickets, live chat transcripts, email exchanges
• Cookies and tracking: session tokens, user preferences, advertising identifiers

How we use your data on 1131gg

We use account and payment data to process your deposits and withdrawals, verify your identity, and settle your wagers on live-dealer tables, sportsbook, slots, and esports markets. We use behavioral data to detect unusual activity (potential fraud or account takeover), personalize your game recommendations based on your Liga 1 or Piala AFF betting history, and improve our app performance and mobile streaming quality.

We use contact data (email and phone number) to send account notifications, payment confirmations, and customer support responses. If you enable push notifications, we send alerts about table availability, match start times, and major sportsbook events. You can disable these anytime in your account settings or app preferences.

Our 1131gg support team uses your account history and communication records to diagnose issues, recover lost accounts, and handle disputes. We may share specific data points (e.g., your transaction ID, bet amount, or game outcome) with our payment processor or live-studio partner if needed to resolve a technical or financial question.

Third-party processors and data location

We at 1131gg work with third parties to deliver our service. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle payment data. Live-studio partners operate our blackjack, roulette, baccarat, and Dragon Tiger tables and receive minimal data (your username, account tier, bet limits). Email and SMS providers send notifications and account recovery codes. Analytics platforms (Google Analytics, internal logging) process anonymized session data to measure performance.

Our 1131gg servers and databases are hosted in Asia-Pacific data centers. Your data may be stored outside your country of residence. We maintain encryption (TLS 1.3) for all data in transit and at rest. If you have concerns about data location, contact our support team, and we can discuss options.

We require all third-party processors to sign data-processing agreements confirming they will protect your information and not use it for their own purposes. Our payment partners, in particular, are subject to their own privacy policies. We recommend reviewing the privacy terms of online payment, e-wallet, mobile banking, or whichever payment method you use.

Your rights regarding data on 1131gg

You have the right to access, correct, or delete your personal data on 1131gg. To request access, submit a form through your account dashboard under Account Settings → Data Management. We'll provide a CSV export of your account history, personal information, and transaction records within seven days.

To correct inaccurate information (e.g., misspelled name or outdated address), update your account settings directly or contact support. To request deletion of non-essential data (e.g., old support tickets, behavioral logs older than one year), contact our support team. We may retain some data if required by law or to settle disputes.

You can withdraw consent for optional data collection (e.g., push notifications, analytics tracking) by adjusting your preferences in Settings. However, essential data (account credentials, payment records, identity documents) cannot be deleted while your account is active, as we need it to process transactions and comply with regulations.

Cookies and tracking on 1131gg

Our 1131gg platform uses cookies and local storage to maintain your session, remember your preferences, and measure usage. Session cookies expire when you log out; persistent cookies may remain for up to one year to recognize you on repeat visits. These are necessary for the platform to function—you cannot opt out of session cookies without disabling login.

We use analytics cookies (Google Analytics) to understand traffic patterns, popular games, and device types. You can disable these in your browser settings, and analytics data is anonymized. We do not use third-party tracking pixels for retargeting ads on social media or other sites.

Data retention and deletion on 1131gg

We at 1131gg retain account information (username, email, payment history) for seven years after your last activity. This aligns with Indonesian anti-money-laundering requirements. Identity documents are deleted after seven years unless you request otherwise or we are legally required to retain them.

Behavioral data (game history, session logs, bet records) is retained for two years. Support chat transcripts are kept for one year. Once these periods expire, we securely delete the data unless there is a legal hold or dispute investigation underway.

If you close your 1131gg account, we mark it as inactive and begin the deletion clock. You can request account closure anytime through Account Settings or by contacting support. Closure is processed within 48 hours; after closure, you cannot log in or retrieve balance, but transaction history may remain in our records for the retention periods outlined above.

Security measures we employ on 1131gg

We protect your data with industry-standard encryption (TLS 1.3 for transmission, AES-256 for storage), secure password hashing (bcrypt), and two-factor authentication. Our servers are protected by firewalls, intrusion detection, and regular security audits. We do not store full credit card numbers or unencrypted bank details.

Our 1131gg team enforces strict access controls—only authorized personnel can view sensitive data, and access is logged. We conduct quarterly penetration tests and maintain incident response procedures. If a data breach occurs, we will notify affected users via email within 48 hours and report to relevant authorities as required by law.

Contacting us about privacy on 1131gg

If you have questions about our privacy practices, wish to request data access or deletion, or believe your data has been misused, contact our support team. We're available in English via live chat (08:00–22:00 Jakarta time), email ([email protected]), or the contact form in our footer. We aim to respond to data requests within seven days.

Our privacy policy is effective as of today and will be updated if our practices change. We'll notify you of material changes via email. This policy applies to users in all supported jurisdictions; jurisdiction-specific rules (e.g., GDPR in Europe, if applicable) may impose additional requirements.

We at 1131gg are committed to transparency and accountability. Your trust is essential to our platform. If you have feedback on our privacy practices, we welcome it. Please contact us, and our team will review your concerns.

Summary of your 1131gg data rights

We collect personal data necessary to deliver our gaming service, verify your identity, and comply with regulations. We protect that data with encryption, access controls, and regular security audits. We do not sell your data for marketing, and we delete it according to retention schedules (7 years for account data, 2 years for behavioral logs, 1 year for support records).

You have the right to request access to your data, correct inaccurate information, delete non-essential data, and opt out of optional communications or cookies. Requests are processed within seven days. You can manage most preferences directly in your Account Settings on 1131gg, or contact our support team for assistance.

• Access your data via Account Settings → Data Management (CSV export within 7 days)
• Correct personal information directly in your profile or contact support
• Request deletion of non-essential data—support can guide you
• Disable push notifications, cookies, and analytics in Settings
• Close your account anytime (processed within 48 hours)
• Contact support for any privacy concerns or data-related questions